Dealing with Douglas is like dealing with your friendly next-door neighbour
Hello There! My name is Christopher George and I’m the proud owner of Douglas Window & Door Inc.
In 2004, I fell in love with the window business. I was working as an installer at the time, and it was the simple satisfaction of a handshake from an appreciative customer for a job well done that got me hooked. I see this business being as much about building a trusting relationship with a customer as it is everything else. At the end of the day, all a company has is its reputation and it was from this simple principle that Douglas Window & Door Inc. was born. We don’t just say we’re different – we prove it!
The window industry at that time was not the kinder, gentler trade that I am happy to work in now. I learnt quickly that for many, it was about high-pressure sales, long drawn-out presentations and hiring telemarketers to schedule appointments for sub-contractors to ultimately deliver fly-by-night work.
Learning from this, it was time to make a change and build a company that put the customer first. From this fundamental belief – I decided how we could do things differently and Douglas Window & Door Inc. was born. Named after my father, Douglas George, the true inspiration behind my entrepreneurial spirit, we are focused on truly delivering the Douglas Difference.
So here’s what you can expect when choosing to honour us with your business:
- We believe that our customers should have our undivided attention during every appointment where we take the time to provide a thorough explanation of our products, valuing time and appreciating how much people care about their homes.
- We carry only quality products and sell them to all of our customers: big or small. When it comes to installation, all of our products are installed by the best technicians in the business who have extensive experience, training and integrity. At Douglas, we do business the way that we would want to be treated.
I’d like to thank you for your interest in Douglas Window & Door and invite you to reach out should you have any questions or wish to book a zero-hassle consultation.